Cobblestone Car Wash

Long time member of Epic Shine and purchased a booklet of car washes from a little over a year ago as Christmas gifts (late in 2024), and had a 3 left in the booklet. In super small print the cards expire 12/31/2025. I've heard of coupons expiring, but NEVER gift cards! I've put a call into Cobblestone's (new management team) and after some back and forth they have chosen to refund the total value remaining on in my booklet to my wife's membership account. Pleased with this outcome and thanks to Cobblestone.

Great truck wash. friendly staff and my truck gets the cleanest at Cobblestone, and it fits through the wash unlike other car washes.

I've had a membership since this place opened several years ago. It was recently bought out by Cobblestone. During the ownership transition and company name change, I purchased some booklets of car washes for my wife. Before I purchased them, I asked the attendant if these booklets would expire or if I would have any issues using them in the future, as they had the old company name on them. He assured me there would be no issue and they would not expire. He was wrong on both accounts. Based on his word, I bought 4 booklets totaling 16 washes. I attempted to bring my wife's car in for a wash a couple of weeks ago, only to find out that the booklets did in fact expire on 12/31/25. I should have looked at the fine print on them when I purchased them, as it does state as much. When I explain

WARNING——I had a membership and then they switched everything out and quit giving out the car fresheners and the dash wipes when you checked in and everybody disappeared at check-in when you pulled up the customer service went completely down in a matter of no time I sent an email in August to cancel my membership. It was never done. They’ve taken money out of my account ever since then and I have recorded phone calls emails and text messages and I’m still having problems getting this resolved. Warning.!!!!

I’m sure the photos speak for themselves. if you think they did a good job with this car then you should give them a try. friendly, quick and efficient service. vacuums, compressed air and microfiber towels available for you to use. mat wash station is also there but i didn’t get to try it.