Colony Tire and Service

Had to pick up a loaded trailer at Smithfield in Tar heel. Unfortunately it had a flat tire. My company called Colony. Jerry was there faster than expected. He got right to it and got me rolling fast. Unfortunately in this industry time is money and Jerry took real good care of me.

You lost our account over a plugged tire and your terrible handling of that issue. ***EDITED FOR ****REPLY to your reply**** Your reference to safety is understood and appreciated..however, that wasn't the issue. The issue was fact that I pointed out where I felt air leaking..and the tire repair person said it wasn't leaking there but at another spot and plugged/patched the tire. When he was about done he said I could go inside and pay the bill..$104. After remounting and filling with air I again pointed out to spot and showed him it was leaking..he said sorry he missed that and he could not patch there and offered to sell a recap to me..I spoke with Matt and he seemed unconcerned about the situation. I feel I should not have had to pay for a repair on a tire that was not repairable..THA

I cannot say enough about John and Worth. I had a 18 yr old with a flat tire from hitting a culvert. John went the extra mile in getting someone to her and also finding the correct tire to replace it with. Time and such care was so amazing.

I am beyond grateful for Mike and his team of technicians! My truck busted a ball joint and I took it to the Powers-Swain dealership first in hopes of my warranty covering it. Powers-Swain was ABSOLUTELY NO HELP whatsoever and for an unnecessary week, treated my vehicle poorly! I contacted Colony Tire since they've been helpful before and confirmed they could do the required repairs. They DIDN'T DISAPPOINT and the price was LESS than I thought. That in itself, will keep me going back! I'm over the moon to have my truck again and riding just as smooth as the day I bought it new! THANK YOU, Colony, for your upmost care in getting me on the road once more! 1000/10 stars!!!!

Had to get a tire replaced out in the middle of nowhere. Worth showed up and had my tire replaced and aired up in 20 minutes. Took over 2 hours for the call out. Still that is pretty good in today's world. Very happy with the service.