Color Country Automotive

I seldom write reviews, but the team at Color Country Automotive in Hurricane deserves every bit of praise, especially during this cold weather! When my vehicle's heater gave out, I desperately needed a quick fix. Not only did they tackle the repair instantly, getting in done in just three hours, but they also showed an astonishing level of integrity that is truly above par. When it came time to pay, I was informed that they wouldn't be charging me. The reason? Months ago, they had completed a separate repair for me, and they recently received a warranty reimbursement for that past job. They could have easily kept that money - I would have never known about the reimbursement - but instead, they applied the amount as a credit and applied it to my heater repair. This level of honesty and t

The customer service is awesome. I had a great experience with Celeste, Dustin and Gregg! They did the timing belt/water pump on my Honda Accord. It was done hours before I expected and the price was right on point. These guys are great! I would recommend this shop to everyone!

Problems identified in 2 days, finally repaired after 10 days after flaking on several commitments. Very polite people, but still the worst experience I’ve ever had at a shop. Brought it in on Monday, 8/18/25 and they finally finished 10 days later. I was told when I made my appointment the techs would diagnose the day I brought it in and likely have it finished in a few days. I made calls about progress on days they said they’d have it done and they just kept pushing it back. I called Tuesday because I hadn’t got a call about identifying the problems. I even drove in to test drive with the mechanic and show them what I was hearing. They said done by Thursday, then pushed it to end of day Friday, and end of day Friday they called me to let me know they couldn’t start on it. But they guaran

I haven’t taken my car in yet, but just being on the phone to make an appt, they were extremely thorough, very patient, gave me different options and they seem very genuine. I did make an appt after calling multiple shops.

I have taken our vehicles to them for several years, and they always do a great job. They are good to answer the phone and communicate.