Complete Auto

I was dealing with problems shifting into drive, and Complete Auto quickly looked at my car. Everyone was kind, informative, and understanding. Turned out to be the transmission needing to be replaced, which no one ever wants to hear. Joe was more than willing to help me get in contact with the warranty company. Joe also kept me updated throughout the whole process. I will definitely be bringing my car back here for repairs.

My daughter is a Texas Tech student and had a check engine light on her Nissan Frontier. Preliminary diagnosis from Auto Zone was a bad cam shaft position sensor. She called Complete Auto Repair and spoke with Greg who told her they would have to do their own diagnostic and if it indeed required replacement of the cam shaft position sensor the ball park repair cost was $400. Although they said they would have to do their own diagnostic, it was not apparent to my daughter that the diagnostic labor charges would be in addition to the repair cost. She dropped off the car at the 50th street location and after a few hours was contacted by the service advisor Dave and told that the initial diagnosis was correct; however, the repair cost to replace one sensor including diagnostic fee would be $7

I had the unfortunate situation of driving my truck from Dallas to Lubbock only to have my piston blow out when I got in town. A few locals recommended Complete Auto Repair, so without knowing anything else, I dropped it off there and was helped by Joe. He was excellent with communication, empathy, and did an honest engine rebuild with his team. Although it was expensive, everything was transparent and with my consent before moving forward. The empathy was when they understood I was from out of town and couldn't hang around long, so they made sure to get it done fast, prioritized my vehicle, and now everything runs perfectly. I'd recommend them for sure and just ask for Joe!

I had original went in to get my key fob programmed that’s all. This is the worst place to go first off the mechanic didn’t know how to start my car which after he tried so many times the steering wheel and brake locked. Then the guy tells me I need to buy another key for him to program my original key. After all of that he tells me the key frequency can’t connect which he said it was working before. Highly don’t recommend for any key or key fob services. And it’s high priced for no guarantees on services.

I wish I could leave no stars. I went to complete auto care for my keys and left with them telling me they couldn't fix it because my battery is no good. Mind you my battery was good before I drop the car off. Don't recommend at all. The price was way to much for a job NOT done.