Concord Foreign Motors

I do not live locally but had occasion to use Concord Foreign Motors twice in a week for two different vehicles. They are the consummate professionals, competent, friendly and efficient. I would not hesitate to recommend them for any auto service needs. Especially impressed with Tom, one of the service technicians and Sarah, the office staff person. They are tops!

CFM is an honest place to have your car serviced. Price isn’t free but competitive. Staff could be a little more friendly and crack a smile once in awhile.

On my way to work Sunday early afternoon, I broke down on Route 2 highway. I was desperately looking for a reputable shop in the area to have my Mercedes Benz towed to be repaired due to overheating. The coolant was all over the engine. I came across Concord Foreign Motors. I read the reviews and the list of SERVICES being offered. I felt comfortable having my vehicle towed here; they could do the job. I paid about $300 to tow it 5 miles from where I was. Unfortunately, Sarah and another gentleman informed me that they could not fix my car. But they contacted me almost daily to ask me to remove the vehicle because they had limited parking. The car sat at their location for a week and a half without a diagnostic, waiting for triple AAA to kick in to avoid another fee. Sarah mentioned calli

This review is for help given over the phone. That’s right, I was concerned about a potential issue with my newly purchased foreign car and wasn’t having a great experience with my dealer’s service department. I called Concord Foreign Motors twice and they gave excellent advice on the next best steps to take. I ended up bringing my car back to the dealer and they resolved the issue. The least I could do is praise Concord Foreign Motors for their assistance with a potential customer. This level of integrity and customer service is a rare gem!

I have used Concord Foreign Motors 2 yrs plus and have had a wonderful experience with them. I certainly would recommend them to my friends & family. I have had extended work done on my car and have never experienced any problems, they always seem to be very well experienced staff. I’m going to keep using them here on, they seem to be very sincere people and honest. Jane Paolini