Conrad's Tire Express & Total Car Care

My experience was ordinary. I don't like the fact they demanded cash only to purchase a tire for carryout. On top of demanding cash, they require that I give them my personal information so they can solicit me afterwards. The whole situation was very unsatisfying.

Employees that I encountered were super nice and took the time to listen..I will definitely bring my vehicle back..keep up the great work! 😊 I appreciate you 😊

I used to like coming here , but as of lately not so much . they canceled 2 of my oil appts this year due to lack of staff . They gave me a quote 4x higher than any other company in the vicinity to work on a few faulty sensors . Also did not even correct the air pressure on my tires when they rotated them as well . Customer service was not good , prices have went up , and work ethic has seemed to change with new ownership I was told .

Terrible service had to wait overnight and leave my car there for a simple flat.Got the car back after paying for a front end alignment?And two tires with grease all over the front driver's side of my fender.My center hub cap, they broke claimed they would have one in one week.It's been three weeks last time.I will go to the north ridgeville, conrad's terrible management there.Terrible I tell you... Used to be a good place gave a reasonable price service was impeccable.... Now you drive out without all your parts.And grease from a mechanic who looked like he was young enough to still be drinking out of a bottle....

Be cautious if you're a woman considering this place. My husband and I brought our vehicles in for the exact same service. His car was returned in excellent condition. Mine, however, was returned shaking and completely unsafe to drive on the highway. When I raised concerns, the manager quickly dismissed them, claiming “his guys” would never do anything wrong. Unfortunately, that hasn’t been my experience — and I find it troubling that my concerns were disregarded so quickly, especially when I was the one directly affected. There are plenty of shops out there that treat all customers with respect and integrity. I recommend finding one of those instead.