Cottman Transmission and Total Auto Care

For various reasons I have had 3 transmissions rebuilt by these guys. They stand behind the warranty and carefully guide you to the choice thats best for you. Not the cheapest, but trustworthy choice.

I had a terrible experience with Cottam Transmission. Their customer service was awful — communication was a mess, and I felt completely disrespected throughout the entire process. To make matters worse, they didn’t even fix the problem with my car. They claimed the battery was dead, but it wasn’t. The real issue? They didn’t press the brake pedal when trying to start it — a basic oversight. This level of carelessness is unacceptable. I would never bring my car here again, and I wouldn’t recommend them to anyone.

I worked out the logistics to drop my car off on a Thursday morning. I waited ALL DAY for a phone call that NEVER CAME! I finally called them at 4:30 because I knew they closed at 5pm and I needed my car to get back home to Riegelwood. I was then told that they got busy and wouldn't have a chance to look at my car until the following morning. This was not acceptable because as I said.. and as I had told him... I needed my car to get back home to Riegelwood. I told him that I would need to pick up my car but could not get there until 5:30 so I asked him to leave my key, we discussed where he would leave the key and hung up. I got there at 5:30 pm to find that not only had he locked up and left and NOT LEFT MY KEY as he said he would, but my car had also been hit while sitting ALL DAY in tha

I brought my car in for them to check it out, I was hearing a grinding sound from my transmission (Toyota). They said it was worn bearings and would continue to get worse. I had them replace the transmission, which cost $4500. I dropped it off on a Monday, and I got it back on a Thursday. It is running great! Larry is the manager, and Ron is the owner, and they explained everything. I am very happy with the work and having saved my car. Thanks for the great work, Ron!

3 transmissions in less than 3 months. 5 weeks to fix it everytime. Need I say any more. We had priority to have this last transmission fixed. It's been 24 days and still no car. They give us a day it will be ready and say they will call but don't. We have had the car 3 months and have driven it 3 weeks Cottman's has had our car longer than we have, maybe they need to pat the loan. Update: 2 weeks after the third transmission I find that it is now leaking transmission fluid. Large puddle under car everytime the car sits for awhile. They ate goingvto Repair it again thus week. Very sad.