Crabapple Automotive

Once again I went to Crabapple Automotive and was treated like I was treated so well. They replaced the light bulbs that were out and checked everything over for me. They truly are the best service center I’ve ever been to. They truly care. I highly recommend you give them your car for anything necessary.

We’ve been using Crabapple Auto for years and have referred many friends and family there, which is why this experience was especially disappointing. My dad brought in our Infiniti truck because it had a check engine light and wouldn’t shift into third gear. We were told the issue was a speed sensor and paid $1,400 to have it fixed. After the repair, we were told that wasn’t actually the problem. They then told us the transmission was shot and quoted $10,000 to replace it with a used rebuilt transmission. Before spending that kind of money, we decided to get a second opinion from a transmission shop in Woodstock. They confirmed the transmission was not shot and only needed a valve replacement, which cost a fraction of the $10,000 we were quoted. They also told us it wasn’t good practice

I was happy with the work they did on my old Hyundai. It's got 179,000 miles on it and it's only worth probably $2,500, and just needed it to keep going. They were able to fix the issues I had and make a few other repairs. It's definitely sounding and running better. And I expect to be going back for more Auto service in the future.

Crabapple Automotive is my “go-to” service provider for my 2020 Toyota 4Runner as they are extremely well qualified and experienced in servicing Toyota and numerous other car manufacturers. They won’t recommend services that aren’t needed at the time of your visit but will make you aware of future service needs and regular maintenance schedules. I recently damaged my passenger side mirror and had concerns about taking it back to the dealer. CA was able to source an OEM mirror for me and professionally install it for what I considered to be a reasonable price. I use them for all of my scheduled maintenance and recently purchased a set of 4 Michelin tires there as well. Finding an automotive repair shop that knows your vehicle and will perform quality work at a reasonable price is important

Crabapple Automotive is such a high quality, honest business which often can be hard to find. So greatly appreciate their great customer service, reliability and willingness to quickly solve any issues that are presented. They are awesome to work with and look forward to returning in the future when needed!