Crabtree Motor Group

My experience in purchasing my new vehicle was amazing. The staff was attentive andvery pleasant. I worked with 3 awesome men to make it happen. They were all very experienced in their jobs. I can't thank you enough for making this purchase go so smoothly. They explained the process step by step and answered all my questions. They work hard to make me feel important. I highly recommend Crabtree if you looking to purchase a new vehicle. They are definitely a 5 star dealership. Thank you.

***Beware CHECK ENGINE AFTER PAYMENT ALERT •MC DERMOTT LEXUS EAST HAVEN •May 4 th 2024 I walked in and said I would like a car that I can register for my business and that I just started a local business a few blocks away here in The East Haven. I explained that I’m disabled and need a vehicle that can get me where I need to go without issue. I was told by John Keklik that they had a 2017 Mercedes that had passed 160 point inspection and was ready to go. He and I agreed on $ 20,000 out the door. I got the cashiers check within an hour. Before I pulled off. I noticed a nail in the tires so the gentleman John Keklik said we will fix that in a few days by ordering me new tires,. I started the car in the morning and turn the air conditioner on and for about 10 minutes. The worst smell eve

I bought a Lexus RX350 from this dealership on July 7 ,2023. As of today, October 13 I am still waiting for delivery of my second fob. Really, disappointed . Update 1/27/2024: My second fob finally came in. I raised the rating. Communication could have been better. Brought my car in for service 6/14/2024. Excellent customer service from Tanya P and Ryan. Ryan fixed the Google Map navigation voice I struggled with for months. Really impressed and appreciated. Raised rating.

I was looking @ a 2009 Corvette Z06 with 26k miles on Friday afternoon 10/24/23. They wanted $47,800. I offered them $45,000 in Cash "real money" as in no check, & they refused. Now, 3 days later it's listed for $46k. If they were smart, they would of accepted $45,000 IN CASH. How Dumb.. ALL used cars have fallen 10-15% just in the past 2 weeks.

Tom Rowe and the finance manager are a national treasure and must be protected at all costs. From start to finish 5 star service. Thank you for the great experience.