Craft Collision Center - Roanoke

I want to give a huge shout-out to Jeremy (the location manager in Roanoke), along with Morgan and Tehya, for their outstanding service. From the moment I called, Morgan was incredibly helpful—she patiently answered all my questions and encouraged me to stop by so they could take a closer look. When I arrived, Jeremy welcomed me right away and confidently assured me that they could take care of the issue. Within about 30 minutes, Jeremy had my front cladding fixed—quick, seamless, and absolutely no issues. The whole experience was efficient, stress-free, and very professional. It’s rare to find a shop that is both skilled and genuinely kind to their customers. This may sound funny, but I hope I don’t have to see them again (because I don’t want my car to need repairs!)—but if you ever ne

Would definitely take the time to leave a good review! Morgan answered all my partner’s questions over the phone and encouraged us to bring our car in so they could check it out. When we arrived, Jeremy (the location manager) greeted us right away and confidently said, “We can take care of this.” He took our keys and, in about 30 minutes, our front molding/cladding was completely fixed—no hassle, no issues at all. Morgan was super helpful and genuinely pleasant to talk to, and the whole team made the process easy and stress-free. Highly recommend Craft Collision in Roanoke—these people know what they’re doing! 🙌

i had a great experience with the team at craft collision, specifically Tehya, Morgan and Jeremy. Tehya was VERY diligent about communicating throughout the repair process and helped me understand how to get insurance involved when i went for an estimate. my car looks great and they did everything really quick. thank y’all so much!

The entire staff was very helpful. Morgan knew exactly what I needed to do leaving my car and getting a rental. Tehya kept me up to date with progress nearly every day. Jeremy did an estimate and a follow up with the insurance company when other repairs were necessary. The work Kyle did was outstanding. I picked up a car that was clean inside and out. They're the best!

I brought my car to Craft Collision Center to find out about fixing a side mirror. Originally I called the Subaru dealer and they quoted me a price of $1,400. I found Kraft Collision Center and brought the car there for a quote and their quote was far less than that of Subaru. They did the job in one day when Subaru told me they would have it for 3 days. The paint matched perfectly and the mirror looks and works perfectly. Hopefully I won't need a collision service in the future, but if I do I will certainly go to Craft Collision Center. The staff was exceptional from the ladies at the front desk to the manager and to the two gentlemen that worked on my car. I wish I could remember their names I think one was Jeremy, because I would like to personally thank them for a job very well done.