Crash Champions Collision Repair Grand Prairie

I had a fantastic experience with Bret at Crash Champions! From the moment I walked in, Bret was incredibly helpful and attentive. He thoroughly explained the repair process, answered all my questions with patience, and kept me updated every step of the way. The quality of the work was outstanding, and my car looks as good as new. Bret's professionalism and dedication to customer satisfaction truly set him apart. If you're looking for reliable and top-notch auto body repairs, I highly recommend Bret and the team at Crash Champions!

I had body work done here on my Mazda and couldn’t be happier with the experience. The communication was outstanding from start to finish, which is rare these days. Brett, the GM, and Caroline were both fantastic — clear, responsive, and genuinely helpful every step of the way. Pricing was very fair and transparent, with no surprises, and the quality of the work was excellent. The repairs were done right, on time, and the car looks great. It’s obvious they take pride in their work and care about their customers. I wouldn’t hesitate to use them again and would absolutely recommend them to anyone needing body work.

Thank you Daisy, Star and Destiny for a great customer service. Very friendly and professional. My car looks great. Thank you so much for my plant. I will take good care of it.

Beware coming here because if they make a mistake, they will not take accountability or fix anything or even attempt to do research on the issue. I had an accident in my 2025 brand new vehicle. The color of vehicle is the new cement color that is so in right now. They fixed the bumper but the color they used has metallic in it. The rest of the vehicle has no metallic. See pic. They refused to fix this. Insurance had to send us to the toyota dealership and pay additional money so they could use the correct color. I did my research and explained to them that the retouch color they used is discontinued by toyota but the retouch paint is still sold. Toyota does not make vehicles that metallic color since 2022. They never even cared to do research on that and fix it. They just kept s

Brett Stokely handled my issue today. Front desk is always pleasant and nice. Brett was fast and to the point and gave me great advice for my car. He also went above and beyond for me and fixed the trim ; enough for me to drive safely with. Very nice very people friendly; breaks it down on what you need so you understand. Crash champions really do bring "champion" customer service keep it up guys!!