Crash Champions Collision Repair Long Beach South

I love Crash Champions!! Mv first point of contaci was with Eddie, (manager) what can I say? His Customer Service was over the top! Thank you Eddie. We need more Eddies in this world! Jessica, she is truly the best! She kept me informed while my car was being repaired and went above and beyond in my book. I believe she was just as happy with my car as I was! Thank you Jessica! And thank you Michelle! Your team is the best in my book! I can't say thank you enough! A special thank you to all the people behind the scenes that do what they can to fix everything for the customer, you all do amazing work!

Crash Champions was amazing throughout the entire process. Everyone was incredibly kind and made a stressful situation much easier to handle. They were very clear about what work was being done on my car, and I really appreciated the progress link that allowed me to track updates in real time. They even gave me a ride home, which I truly needed after feeling overwhelmed from the car wreck. When I picked up my car, the process was quick and efficient, and the team was attentive and helpful. I’m very grateful for their professionalism and support.

Great service and finished the car ahead of schedule. There was some overspray I noticed and they fixed it right away. A wheel had to be adjusted and they also took care of it. Car was super clean at pick up -i t was a mess when I dropped it off. Interface with AAA insurance was seamless. They did a great job so I brought it back for some out of pocket cosmetic work separate from the insurance.

Please don’t walk from this place RUN! The only competent person in this facility is Jessica E. She is straight forward and understand the situation on how your vehicle should be repaired . Unfortunately, the rest of the incompetent staff is clueless. I tried giving this place an opportunity to repair my vehicle, but the lack of knowledge and attention to detail from the rest of the staff is appalling. I was dropping off my vehicle for repairs when I decide to ask the staff a few questions and to go over the repairs and the process. Well, the temporary service writer (Hispanic) male, decided to go over my initial estimate and state that they cannot guarantee me that my repairs will come out great and that no one will notice my car was repaired in the area. The whole point on is repaired

Crash Champions really helped me out with replacing my rear bumper. They were timely, professional, and incredibly helpful at all steps in the process. They gave me clear instructions for post-repair vehicle care, and even helped me when I had an unexpected emergency! They are reliable and comprehensive repair experts. I wouldn't be able to recommend the staff at this location enough!