Crash Champions Collision Repair Park Cities

I would give zero stars if it was an option. The communication from the shop was horrible. Both Allstate and crash collisions did not communicate properly with me. They kept my car for 6 weeks with out fixing anything. Asked for my vehicle multiple times because I was paying for my rental out of pocket just to be told to wait on insurance. Finally was returned the vehicle with the whole interior of my car covered in dirt with broken open wheel moldings. Once Allstate finally reached out, I asked for my vehicle to be put back together they gave me attitude and took 8 days to do so, which led to me having to pay more for my rental out of pocket. Car was returned in worse condition than when I dropped it off. They also told me it was $22,000 in damages when it was only $8,000. Took it to call

This team did a great job on my vehicle and expedited the repairs so I could get my car back a week early. Special thank you to Marvin for making the entire process hassle-free and communicating with me each step in the process.

I had a great experience with crash champions from start to finish, I was genuinely was so impressed with how smooth everything went. Marvin took great care of me and made sure I stayed updated at all times. My vehicle was way ahead of schedule which was a nice surprise and it came back looking as good as new. I would highly highly recommend!

Absolutely worst place to get your car fixed. I took my fav 4 2023 to get fixed after a car accident . Upon retrieval of my vehicle 1 MONTH AFTER LEAVING IT THERE. The parts that were originally suppose to be put on the vehicle were not .(missing parts) Upon waiting 3more months for the correct parts to arrive . Still nothing. And when I call THEY STATE THE PARTS ARE NOT Arriving GET! PLEASE DO NOT TAKE YOUR CAR HERE ITS A SCAM!!! Still Missing a cover to the panel !!!

I don’t think I would come back to this location. I had repairs done after hitting a concrete wall in a dark parking garage. It’s been a few months since the repairs but my back brake light wiggles and I have some type of glue all over the inside of my trunk and I can’t get it off. They didn’t give me my vehicle clean after repairs. Not cool. There’s also white spots all over my center console I can’t get off. At the time my car was 6months old new. I had repairs done at the walnut hill location and they were much better at keeping me up to date on everything they were doing. They’ll harass you for a review for weeks after if you don’t give them one. Constant texts and phone calls asking for a review like a credit card company. 🥲I waited because I wasn’t sure what to look for in the repa