Crash Champions Collision Repair Rio Rancho

Kristian (yes his name is the same as mine) was awesome. He did and awesome job on working with me on this repair (actually it was 2 different repairs but same trip). He did a fantastic job of keeping me apprized of the repair status and progress throughout my vehicles time there at the shop. The repair itself was awesome. Looks better than it did when I bought the truck. Seriously.

Olga is very customer greeting helpful employee. Kristien greeted my family and I with flawless utmost professional customer geetings. Kristien made us very assured and everything we need to know. Kristien kept with us updates and very clear. I was shocked how timely manner Crash Champion took care of the fix repairs. I was very shocked and got my vehicle back. WOW and beyond service. Even DIVERSITY. WOW. A BIG Thank you. TOP NOTCH RESPECT COMPASSION PLACE. I thought those days were gone BELIEVE me. Thank you TO the MECHANIC/S AND THOSE THAT WORK BEHIND THE SCENE. THANK YOU. 👌☝️👋🤝🥳

Did a great job on hail damage with a few imperfections that need to be fixed after painted like dripping clear coat. Only concern is my dash cam was messed with and memory was cleared and doesnt work the same, not sure why that happen but makes me skeptical now. ***Update: Owner wanted me to contact per review and going on 3 weeks with no response. My car speakers have been sounding distorted/blown and come to find out there are 2 new devices added to my vehicle without my permission and shop was only other party to have my keys/access to my vehicle, I spoke in person with manager and he was defensive and took ZERO accountability. Beware of this shop and the shady stuff they do with our vehicles under their care. I will be reporting them to insurance and BBB since they damaged my vehicle

Christian was very polite and pleasant. He kept us updated on the status of our vehicle. Customer service at this company was great. Did a great job on our truck. They had our truck to us before the estimated date. Would recommend to others.

Five stars all the way. From start to finish, my entire experience with Crash Champions was stellar. The customer service was exceptional, communication was clear and consistent, and the quality of the work exceeded my expectations. They truly went above and beyond to make the process smooth and stress-free. It’s rare to find this level of professionalism and care. Highly recommend!