Crash Champions Collision Repair Seattle

Amazing service. Edit: The customer service was fantastic, they worked really well with my insurance and were were wonderful about communicating even when there were delays and issues with the parts that were out of their control. I would absolutely recommend them.

David and the team did amazing with communication and got my 2020 Infiniti Q50 looking just as good as it was prior to the accident, after going through so much a really tough time when battling that situation over insurance and what not with the other party. Upon heading over there I had my doubts at first just like working with any new body shop that has your baby in it, but all of that was immediately diminished with constant amazing feedback and updates being done with the vehicle and the look of it being back to OEM. Hats off to the sweet front desk & Davis along with the shop workers that worked on the vehicle! Amazing Job Will highly recommend this shop if anyone I know gets into an accident lord forbid that doesn’t happen though.

I had an awful experience at this shop. Before even seeing my car, the woman at the front desk immediately quoted me $6,000 for repairs. She hadn’t inspected the vehicle, asked meaningful questions, or done anything to justify that number. My car isn’t even worth $6,000. When I asked if I should bring the car in so they could actually look at it, her attitude was rude, dismissive, and lazy. She acted like she didn’t care at all and honestly didn’t even seem ready or interested in doing her job. No professionalism, no proper diagnosis, no customer service—just a random inflated price thrown out with a bad attitude. I felt completely unwelcome and disrespected. I would not recommend this place to anyone looking for honest or serious car repair

Took my car here after getting t-boned by a truck backing up. The repair process has been frustrating with multiple trips to the shop. If you value your time, there's other options. Pros: The external body work was done well. They also vacuumed and cleaned the upholstery, that was nice. Cons: Before we dropped off our car, the battery worked fine. When we picked it up, it couldn't hold a charge and needed to be replaced. The rep said they added water to the battery because it was old and it needed servicing. I didn't authorize them to do this work. The automatic window now rolls up, then rolls back down. Our service tech told us that we should just hold down the up button on the window to close it. A quick Google search shows that this is an uncalibrated window regulator. Why

Crash champions covered my insurance repair and did a phenomenal job. Most importantly the customer service was top notch. Everyone was so friendly and nice. Also my car was returned so much cleaner than how I left it. Trust these folks with your repair. Thank you so much!