Crash Champions Collision Repair Virginia Beach

It was a great experience from start to finish. Desi was great with communication throughout the whole process. She also got me an extension of an extra day or two with the rental car because they were waiting for the part that delayed the delivery of the finished product. Overall, the experience is excellent, and I recommend them for your insurance claim needs.

A couple of small scratches and dents on passenger side doors. Should have been simple. The shop had for 11 days and turned out a sub-standard paint job that had to be re-worked. It was obvious that while in the shop they left the windows open because my trucks interior was covered in body shop dust and sticky solvent and VOC particulate. Matt the manager took the truck back in for re-work and get the interior detailed and cleaned. He also saw that I received a rental car while my truck was being reworked and cleaned. After another 11 days I did get my truck back. There were still a couple small issues that were quickly resolved. The paint now looks very good but the interior did leave some stains in the doors that won't come out. I really believe that the company should implement serious

I had a great experience! The staff were incredibly friendly and made the whole process smooth and stress-free. They took the time to explain everything clearly and kept me updated on the progress. My car looks fantastic—like nothing ever happened. Highly recommend this shop for anyone looking for quality work and great customer service!

I can’t say enough good things about Crash Champions! I was very stressed after my accident and wasn’t sure what to expect, but their team made the entire process so easy. From the moment I dropped off my car, they were kind, patient, and kept me updated every step of the way. I’m so grateful for the care and attention they gave both me and my car. If you ever need collision repair, this is definitely the place to go!

My car has been at Crash Champions since August 4th with superficial damage to the front right of the car and the headlight assembly busted out. They originally told me it would be done 8/22 and on 8/20 they told me it was finished but they just needed to get some info from the insurance company. on the 21st they updated the completion date to the 26th. On the 26th I called because I saw it outside on the way to work so I asked if it would be ready to pick up that day. Cammi called me to say that my car was hit in the parking lot by another customer but that they would get it taken care of and not to worry about it. On the 27th they updated completion from the 26th to the 28th. On the 28th they updated to the 29th. On the 29th they updated to the 2nd. At which time I said "just to be clear