Crawford's Sales & Service

This establishment & owner/staff display all that is unprofessionalism, inconvenience, untimely, money wasting, without since of community, incompetence, rude and although I have NO PROOF - fraudulent. My simple business with them required multiple calls to a listed contact phone number, only to be told that someone would call you "right back". It WAS NEVER a call "right back". I had to have documents signed & notarized before my business could be completed, yet even AFTER getting the required signed & notarized the owner still would not comply with the instructions of the document. Even after phone governing authority, he still would not comply. After numerous hours (6) of stalling and phoning the same governing authorities to "double check" the instructions that the very same governing

if I could put 0 stars I would. this place was a nightmare to work with. My wrecked vehicle had to be towed here on a Friday, went to the business on Monday to get some of my belongings out of it, one of the workers had my key in his pocket and said the remark of ”we haven’t even gotten to go through your truck yet” .Which I found out to be a LIE once I got to get to my vehicle and I had forgot a piece of expensive jewelry was left in it was gone and also so work stuff that was in the bed of the truck was taken. I questioned them and they of course deny and lie about taking anything. I get in touch with a body shop I want to fix and tow it and let the tow company owner know this 2 days prior and he says I went through your truck trying to find what pendant but didn’t find it. fast foward t

Start bringing an attorney or notify the highway patrol.... they Refused to respond to multiple calls as the so called receptionist put me on callback list, which early was a lie because when I finally got a hold of him, it was when I placed the call. Everytime we were able to get answers were just before close and I'm stuck in a hospital, so I can't personally go. Charged only cash to "avoid taxes" and did not disclose this on the first time we finally got a hold of him when he said he has to figure out the cost and will call back. Unreasonable charges on fees which I have recently have found out are illegal due to my medical situation as well as the cash only option. Oh and do these guys even work? Their hours are incorrect on Google and very short

Have called for two days about Towed property (totaled car from an accident) needing to get personal items. Phone number only goes to a towing dispatch service and the company NEVER calls back! And Dispatch is RUDE! But Im sure they have this problem ALOT BECAUSE THE COMPANY IS AWFUL!

Rude, bad attitudes. This place is not a community business, with helping people as its priority, its a junkyard that's run by some real jerks....that needs moved from our lovely city. Moved to the hills and hollars of West Virginia where it will fit perfectly and be right at home. Rudest people in the state. Like to see this business move. Hopefully an outside visitor doesn't make this their first stop in our fair city. If they do, they'll never come back.