Crest Acura

I had the most seamless and efficient sales experience with Crest. The Sales Associate and Sales Manager were exemplary in their care of the process and very thorough with all aspects of contracts, warranties and other items related to my new vehicle. I highly recommend them to anyone looking for a new or used vehicle. 👍🏻

I had a great experience purchasing my vehicle from Crest Acura. From start to finish, the entire team made the process smooth and enjoyable. I’m very grateful for such a positive buying experience. We have purchased 2 vehicles from Crest and have been happy with both. My salesperson, Shakim, was extremely helpful, knowledgeable, and easy to work with, and the management team was just as supportive. I really appreciated the low-pressure atmosphere — at no point did I feel rushed or pushed into a decision. Instead, they took the time to work closely with us to make sure the deal made sense and that we were comfortable every step of the way. Thank you to the entire Crest Acura team for making this such a great experience. I would absolutely recommend them to anyone looking for a vehicle.

I brought my 2019 MDX in for the connecting rod bearing recall on Monday, January 19th and picked it up Friday, February 13th: nearly four weeks. Thomas Amirr made that long wait manageable with timely updates and patient explanations throughout the process. The loaner 2025 RDX from Crest was a great touch and kept me on the road the entire time. The technicians were thorough, completing a full multi-point inspection before replacing the connecting rod bearings. Thomas walked me through the inspection results and laid out my options for additional repairs clearly and without pressure. The car drives noticeably better now. I make the hour-long drive from Binghamton to Crest in Syracuse, and I'll be back to complete the remaining work the inspection recommended. Thomas is the reason. He's an

Crest Acura was absolutely phenomenal!! I haven’t gone to a better place than this one for a used car.. I’m super happy with my decision on my car. They were very knowledgeable, informative, polite and quick with the whole process. This says a lot about their business, forever going to them and my car for a used was a reasonable price than most places would be, low mileage and in the best shape possible. They made sure everything was taken care of before giving me the car, I went to the dealership the day before 1/28 for an appointment to test drive and look at this specific car the very next day 1/29 I was able to put a down payment down and everything was super fast. I got the car the very next day so I highly recommend if your in upstate ny looking for a reliable new car especially used

I will only purchase a car here because of the service manager and his two service writers. Great Service and Reasonable Prices. I am always confident that my car is in the utmost professional hands. Dan works on my car and has nearly 40 years with Acura. You can't beat that. I drive too fast and too many miles everyday on the NYS Thruway to trust my car to just anyone. EVERYTIME I come for service, they exceed expectations.