Critelli's Auto Body

The people are helpful, very busy though, but they actually seem like they care, I believe they tried, but they came up short, due to insurance issues and communication issues and timeframe issues none of which were their fault.. I believe they treat their employees well and hold lunch parties for birthdays and they document everything and try to be honest and fair and fast , they just couldn't address my issues in a timely manner due to things outside of their control.. I recommend them.. there is a kind lady that when you walk in. Helps you, and then next to her a straight shooter that will draw all over your car and document everything and they are very thorough..

Critelli's completed work on my car in good time and maintained communication the entire time. The process of rental return was simple and done right through them. Id definitely choose their shop again if I needed.

Dropped off truck in for insurance claim, repair work, repairs were sub par, missing trim pieces, bad paint prep, trash bags from their workers inside truck when I picked it up. Had audio, hvac, light issues after pick up which I did not have prior. Blamed me for the problems. Dropped it back off after I was forced to buy another vehicle and had it there for another month while they tried to diagnose, Insurance was no help. Brought it to dealer, had broken wires and bent pins on a main harness connector and I had to eat the cost of the repair, granted I haven't been back there to see if they will comp me, and will have to drop truck off a third time for their poor finishing work, whole side of truck looks like their tech went wild with the buffer, swirl marks on that entire side, and a

Had a great experience at Critelli’s recently - needed repairs after an accident and Progressive recommended them. Everyone was very kind went out of their way to help me drop my car off and pick it up in a timely fashion that worked for my schedule. They even helped me return the rental car to Enterprise when I wasn’t going to be able to make it there in time. Really appreciated the quick service and kindness.

I had a great experience at Critellis! I worked with Josh and he did a fantastic job on my car. I had a few scraps on my front and some on my back bumper. They fixed and it looks awesome also cleaned it and it looks really good! I would definitely recommend going to them.