Crown Honda

Bob at Crown Motors in Redding is honestly the only person I will go to when buying a car. I’ve personally bought three vehicles from him over the years, and I’ve also sent three of my friends to him because I trust him that much. What really stands out about Bob is that he’s patient and never puts any pressure on you to buy. He takes the time to make sure the car actually fits your needs instead of just trying to make a sale. You can tell he truly cares about his customers and wants them to drive away happy with the right vehicle. Buying a car can be stressful, but Bob makes the whole process feel easy—like a piece of cake. If you’re going to Crown Motors, I highly recommend asking for Bob. You won’t regret it.

Was told I could turn in my lease as long as I was here after ten am. Drive two hours here for them so say I can’t do lease turn in and offer me 7k under my buyout amount and basically told me to take it or kick rocks. Sales manager tried to say I want over the miles, I did not. Sales guy was super sweet though and apologized to me for the confusion and her bad attitude Update! Was never contacted by the owner like he claims. Went to another dealership and they were absolutely applauded by her behavior because apparently a Honda dealership is not allowed to refuse a lease turn in. Other dealership asked if I wanted a buy back or turn in, I said turn in, they brought me a form and I was done in less than ten minutes.

The little lady has always wanted another new Honda. Went in and talked to Steve today and we left with the one she has been eyeballing for quite a while. Crown motors has always taken good care of us. Thanks again.

Jerry at Crown worked very hard at helping me get my car, including picking me up b/c I didn’t have car. Best car dealer that I have ever worked. Thank you Jerry.

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.