CTR Automotive Kannapolis

You WON’T Believe This One!… It’s a crazy rain storm, one of those when you can’t see a thing even though your wipers are high & I’m driving down I-85 with bald tires, WHEN… My driver’s side wiper breaks OFF! Completely! And it is lodged inside my hood! By the graces I made it off 85 at the next exit and drove down Roxie. I saw CTR and even though the sign said ‘Transmissions’ something told me, ‘it’s this or nothing’! I walked in, looking like a drowned cat and my stress level was so high, I’m not sure if I spoke in complete sentences as I explained. Jay didn’t think twice about jumping out in that storm! No coat, or umbrella, just said, “let’s take a look”. He didn’t chuckle (like many men do, when a flustered woman walks in) but treated me with respect and courtesy. Before I could make

My car broke down yesterday due to it having a bad starter. I called around and CTR was able to get me in right away, so I had my car towed there. They were able to fix it, and it was ready before 10 am the next day! Not only did they replace my starter for a reasonable price, but also gave me honest advice about the other oil issue which was the reason for the bad starter in the first place. Their honesty was much appreciated and these guys are knowledgeable at their craft. Would definately return for work here if I needed it in the future.(but hopefully not!) Thank you !!!

I took my Mustang Mach E to address a noise I was hearing from the back of the vehicle. Turns out that the Ford dealer had done some shoddy work a few months ago. The technician took pictures and explained everything. The prices are reasonable too. Great customer service.

Took my car "2015 honda accord" in for service due to a failing rear brake caliper, was quoted $645 out the door which ended up being $680 once everything was said and done. If you know anything about repairing automobiles or mechanics in general replacing two rotors, a brake caliper & a hose then bleeding the brakes shouldn't take anymore than an hour in experienced hands, two hours MAX if you get hung up on things. I checked multiple websites like rockauto, autozone, advanced auto, & other trusted source parts dealers none of these websites or shops quoted anything close to what we ended up paying and this was without any discounts or promotions added. Every option I looked at was priced at $200 or just above that for all parts that were replaced. This was with shipping and tax included

I normally don’t do this but I have found that reviews are important. I recently got my car fixed here and like some of the other reviews the service initially was good, but pray they don’t run into any issues because the price goes up. They called me with a diagnosis and price the day I dropped it off. Told me they had to order a part it would be in the next day. Called me the next day after 2pm to say the catalog They ordered the part from was wrong and now the part won’t be here for another 3 to 4 days and it’s gonna cost me $70 more. All I asked is they keep the price the same because i budgeted for what was quoted the first and because now Im the one being inconvenienced. They would not and had a little attitude because I asked to speak with the manager about it. They never let me spe