Cumberland International Trucks

They spend more time trying to find other issues on your truck than fixing what you came in for. My first experience was an AC issue that I was charged $600 for. They still didn't fix the issue, nor did they even figure out what was wrong with it because they spent all day looking for other things. I know they did this because i stayed there the entire time watching them. This time my truck began to derate and I had no choice but to go there. They got it right in the shop that morning, I was told they were working on the estimate for 4 hours straight, until they closed at 6 PM. The service person I was dealing with was John. I didn't get an estimate until the next morning. That was because they were trying to find other things to fix other than what I came in for. I asked why was time

I trust these guys with my fleet. They are hard-working and easy to deal with. Mike their mobile mechanic is the best in the state. Marc in the shop always finds the issues and his repairs are always on point. Shannon at the service desk is always super helpful and great at her job. They all deserve recognition. Thanks guys for taking care of my team.

They didn't have time to find the problem or have anyone there that could help.i went to a different shop and got my truck fixed. I will never recommend them .

Christopher longest was my part specialist an aupwd helpful. He went above an beyond to assist me n my hunt for parts on a older truck..thanks Chris

I drove my truck/RV into the Ocala Cumberland due to a problem with my DEF system on a Friday morning. I had just paid almost $600 to the Palm Bay Cumberland to fix it and the exact problem reoccurred. The managers at both locations were very willing to work with me on the charges which alleviated some of my frustration. Eventually I was told that they needed to order a new part that wouldn't arrive until Monday morning. So I camped in a Walmart for the weekend and waited. On Monday, the part arrived and it was not the correct part!! There apparently had been some miscommunication between the mechanic, service advisor, and/or parts manager. The CORRECT part could be emergency overnighted and arrive by Tuesday late afternoon meaning I could probably be on the road Wednesday morning. I