Cypress Glen Retirement Community

Several years ago, a good friend moved to Cypress Glen. He contacted us to say that we needed to move to Cypress as we did not have children and we would need help as we aged. So we visited and it was a good visit. We were pleased with the welcoming atmosphere, the friendly residents, and a staff that was caring and knowledgeable. After a few more visits we decided to put our name on the wait list. We chose to move into the new Independent Living building which was to be constructed. We chose our apartment plan, met with staff to choose the fixtures to be installed. We do not have a long wait now! Making this move will be difficult but with the help of Jeny Martin and Elizabeth Jenkins, we are feeling at ease as we transition to a life plan community.

Wonderful place. Super nice staff. very happy with care that my father in law has received. Was referred by my friend at home instead who told me this was "THE best community in eastern NC". She was right so far.

Jeny Martin and the Leadership Team at Cypress; Just a quick note to thank you all so much for your help with moving Mom into assisted living. We’ve been incredibly impressed by everyone’s grace, kindness, and helpful attitude throughout the process. The care team’s attention to detail and the smooth coordination during her rehab and transition were truly impressive. It gave us great comfort knowing she was in such capable and compassionate hands. Also, as a retired engineer with a background in construction, just wanted to say—you’re doing a great job managing the challenges that come with ongoing construction. It’s clear that the team is thoughtfully planning each phase with care, keeping residents’ daily routines and comfort in mind. We know how disruptive construction can feel to fo

We are moving from Kentucky to Cypress Glen and found from our very first visit that we easily fit in. Jeny Martin was warm, caring and very informative making us feel right at home. We decided to be placed on the waiting list and 18 months later we received the call that our choice floor plan was available. Jeny has been remarkable in aiding us to make upgrade choices as well as coordinating and receiving deliveries of furniture. We could not have done this without her. In addition she made arrangements for us to have dinner with couples on our two visits which made us feel like we already have friends in the community.

I am very disappointed in this facility when I was there I’ve seen other residents being treated terribly mom always complains about the food and how some days she doesn’t get feed, also I’ve tried to speak to Brent the head dietary aide coordinator about different food options he never answers the phone or emails and when he does he is very rude, cypress glen is not the facility to take your loved ones to.