D & A TOWING LLC

My wife and I got ourselves in a real pickle yesterday. We got our Honda HRV stuck on a muddy and slippery slope teetering on the edge in danger of rolling over and down into Beaver Lake, near the Oak Ridge Park private community near Eureka Springs. It was dark, rainy and situated in a very tricky, precarious position. Our tow technician, Taylor, simply never gave up on us or our very challenging situation. He was excellent at thinking on his feet and ended up devoting several hours with us troubleshooting various methods to resolve our problems. Bottom line: he didn’t have to take on such an atypical, difficult and potentially dangerous job, but he refused to leave us in such a vulnerable situation so far from our home. If you are ever in a fix in the Eureka Springs or Harrison vicinity

Very poor customer service, nearly Impossible to get in contact with anybody that Isn’t a receptionist just wanting to take a number and have someone “call you back whenever they get time” For me, I still have yet to receive a phone call back. I’ve called multiple times since and they towed my truck and they ran my tow bill up over $1200 so far. Sad part was I was ready to pay the tow fee the day of tow. They claimed that the car was owned by somebody in Arkansas yet I had the title and registration from Missouri and all the paperwork needed to prove that it was My vehicle. They Forced me to go to the DMV and confirm what I had already been telling them. When I was right, I received no apology or a price reduction for the days wasted by them instead I just received a “oh well you still owe

I am extremely grateful for the driver they sent my way! He arrived as fast as possible. Was extremely calm and kind. Helped find a solution quickly. Above and beyond service to ensure safety. Thank you!

Back tire punctured and needed a tow/ride to get the back tire of our Harley replaced. Driver was very kind, careful (bought new straps to tie down) and friendly. D & A Towing did a great job...very thankful!

Young man came from Harrison to eureka to tow me to Fayetteville. Awesome dude and professional. Ty guys!!! Asked for a flatbed and they said ok no hesitation unlike other companies "well... I mean we can use rollers on other axle of your car."