Dakota’s Automotive

Yesterday the serpentine belt broke on my vehicle (in my driveway, luckily). My thought was to have it towed to my usual shop then have them work on it. I searched for a towing service and Dakota's Automotive came up. It's important to note that this was about 7:00 pm (after hours for most places). They reached out immediately and started a conversation about towing. They offered to send out a technician to actually work on the vehicle in my driveway the next day rather than tow it to the shop. Think about that. They could have just cheated me, towed it, worked on it, then had me pick it up. But instead, they provided a cheaper alternative that was more convenient for me. The technicians came to my house in the morning with the parts, replaced the serpentine belt, and ran diagnostics on th

Man, what a blessing my jeep had a bad sensor that needed replacing. While I was at O'Reilly getting my vehicle scanned. Dakota was standing at the next register and heard me asking about a mechanic. Long story short he's a mobile mechanic and changed my sensor in the parking lot. I don't think he was gonna charge tbh but im fortunate and his time is valuable to me. Great guy in person. He will travel up to 2.5 hrs from Lubbock 25/7

Off the bat the kind woman who answered the phone was super reassuring and understanding, and not being from town it made things a lot more comfortable! The gentleman working on my car was super respectful and kind as well, explaining what all happened and what was wrong and what steps he was going to take to remedy the problem. They've been super amazing and understanding this whole process.And if I ever have any more car issues I will be making sure to go to them! I can't recommend them enough!

What an amazing shop, fast response and great communication! Family owned is the beautiful thing about them! Worked on my ram!

Super wonderful people who made the whole experience a lot less overwhelming than what I expected it to be! From the sweet receptionist doing what she can to help make things easier to the gentleman who explained what was wrong and how he planned on fixing it I can't thank them enough!