Dalton CARSTAR South

Only reason this place is getting one star is because I actually got my truck back and you can’t leave a zero star review. I was originally told this would be a 2 1/2 week project, 7 weeks later I finally get a call that it is ready. This is after I’ve had to go there in person to see why things have taken so long. Their excuse?: receiving broken parts. While I can understand a shipping issue, what I will never understand is why they decide to use non OEM parts to begin with. They tried to get me to take my vehicle with a bad part fitment, for me to tell them that this is unacceptable. At the 7 week mark they say it is done with OEM pieces now. I took home my vehicle because I cannot go countless weeks without my reliable way of transportation. I am still very unhappy with the fitment of t

Had a small fender bender and had to have my back bumper fixed! When I took my car in it needed washed and vacuumed. Not only did they get my car fixed faster than I was originally told they also went above and beyond and washed, vacuumed out my car, and conditioned the leather seats! Would definitely recommend them to anyone needing their car fixed!

Provided good communication and the process was very smooth from start to finish. Performed good work to repair my bumper too.

I cannot say enough good things about Carstar. Several years ago I sustained damage to my Expedition during a snowstorm. I took it to Carstar North and was so impressed by their kind and professional customer service and their work ethic. So when my new car was hit in a parking lot within a week of buying it, I knew Carstar was my “go to” place to have it repaired. This time, I took it to Carstar South (simply because that location is more convenient for me). From my first encounter with Jarvis, all the way through until I picked it up today, my experience was excellent. They did a great job of communicating with me throughout the process and they also did an excellent job on the repair. I HIGHLY RECOMMEND Carstar!!

Great experience having Car Star repair my Jeep Cherokee. It looked like brand new when finished. Loved that they washed it when finished. I have never had that done before by a body shop. Jarvis is wonderful to work with! Very friendly and very smart!