DARCARS Collision Center of Rockville

Jonathan W was my adjuster. I am super appreciative of his thorough communication with me, the insurance company, and even Enterprise. The repairs were done very timely and I got my car back quicker than expected. I brought my Lexus NX350 here because Darcars Collision Center was one of the preferred vendors for the insurance company and they are Toyota certified. They really did a great job and I am happy to share this review!

Overall quite satisfied! The staff was pleasant and professional. The supervisor in charge of my case (Mr. dean) was always prompt with responses to questions and always kept me updated with the repair's progress. The car was completed a day earlier than promised as well, and came out of the shop looking as new, not insignificant considering the level of damage it sustained. Well done!

Great shop and they were very transparent with pricing and how the repair process was going to go. My car was fully repaired and you could barely tell that it was in an accident a month prior. The repair was exquisite and I was very impressed with the repair. Strongly strongly recommend Darcars collision center if you need repairs done.

This place is completely a scam. I had a few weeks of driving experience after my car was repaired. They replaced my front bumper, left side fender, left side suspension, some brake fluid hose, and the new left wheel, which includes a new rim, a new rotator, a new caliper, and new brake pads. First of all, this place took my old rim and tire and didn't give me anything back, so this place stole my money from me. Then, when they give me my car back, the front bumper and the hood have a big gap; somehow, they think that is a well-done repair and hand my car back to me. The first time I went back to this place, they told me they did their best; they couldn't do anything more than that, and it would not be as good as a factory car because this is just a body shop. They were not happy that I sh

I was nervous about getting my brand-new Prius repaired after being rear-ended, but DARCARS Collision Center made the process easy. I chose them because they’re Toyota-certified and I trusted they’d do it right. Jonathan was excellent to work with — professional, communicative, and kept me informed every step of the way. My car looks like new again!