DC Insurers

I was with this company for 12 years because I believe in loyalty. Everything was good for the first 7 years and then things started to go downhill. My agent was unresponsive, pissed of every person I referred to them and when I ultimately tried to leave I was stone walled. I’ve been in a 4 month battle to not only get my policy canceled but get my refund since I’ve unknowingly been pay on to car policies. When I try to call the main office they are 100% unhelpful. Avoid this company at all costs.

Our sewer line failed, leaving us with a repair bill in the tens of thousands of dollars. When I contacted Nationwide, I was told I had no coverage for this—because my agent never informed me that sewer line coverage was even available. This was a preventable financial disaster, and the agent’s failure to mention this coverage option demonstrates either a serious oversight, a lack of knowledge, or a disregard for their customer’s financial protection. When I reached out to the agent for an explanation, I received no response whatsoever. This level of service is completely unacceptable, especially for a long-time customer who has maintained a perfect payment history. If you value competence, professionalism, and courtesy, I’d recommend steering well clear of DC Insurers. Update: I conta

No one answers the phone or returns calls. My agents have known for months about canceling my policy and yet it's not done.

The phone just rings and rings.. I have been waiting on endorsements to be added to a policy for weeks now with no follow up/response.

Absolutely the worst insurance company I've ever had the displeasure of working with. From the very beginning I was treated like a number, not a person, through Allstate. I also never had a single phone call answered or a call back from our "local agent" who was DC Insurers. Every type of insurance I tried to get, as well as anyone myself or my husband spoke to at Allstate, was all a horrible mess. Even our broker had a hard time communicating with these companies. I have months worth of frustrations and interactions I could list but I'll save you some time and just warn you to avoid the massive headache that is Allstate insurance and/or DC Insurers and recommended you find a different insurance company. Both are terrible.