Deery Brothers Chevrolet Service Center

One of the worst experiences I’ve ever had at a Chevy dealership. Came in because my engine light was on and wanted them to check it out and run a diagnostics test. I made an appointment at 8:30am and showed up 30 minutes early and was one of the first persons there and my car sat there for 5 hours before anyone even looked at it. All for them to just tell me that some sensors were frozen and defrosting it should fix the problem ( It did ). Still ran the diagnostic test just to charge me $180. Total wait time was 7 hours and not once did anyone come to update or check up on me. Everyone just kept walking right past and the very few that made eye contact with me gave me a look as if they were surprised that I was still there. When it was all said and done they told me I needed to fix somet

The main reason for taking in my car was not fixed & was charged for a diagnostic check anyway. Still having the issue

Buying a car from you guys as one of the most inconvenient things I did in a long time. We bought a certified preowned vehicle. Drove it for three days. When my wife got off work it wouldn’t start. I had to pay a tow company to tow it to Deery. Deery had my car for the next five months trying to figure out what was wrong with it. That means I made five car payments on a car I wasn’t driving. And then before I could get my car back, I had a service bill of $2600. Let me remind you this was a $25,000 certified preowned vehicle that we drove for maybe four days. Ultimately, that’s over $5000 I spent and I had nothing to show for it Meaning, I had no car of my own to drive, and I didn’t get to buy that new golf cart, I was saving up for. I will acknowledge that Deery did eat up some labor fees

Friendly quick service. Would have been 5 stars if prices weren't so high.

Deery always takes good care of my 2008 Malibu. It has 78k miles and runs like a top thanks to Deery keeping track of when maintenance is due. I would be remiss if I did not acknowledge Lonnie. She is always so happy and helpful and ready to answer any of my questions. Lonnie is definitely a keeper!!!