D'ELLA Buick GMC Service Department

I normally do all my vehicle maintenance myself- I've done everything from oil changes and spark plugs to engine installs and rebuilds. But I found myself in a bind far from home and without the tools, time, or space to fix an issue that would've prevented me from being able to drive home. All that to say, I don't trust folks with my vehicles very easily. Not only was the D'ella GMC service team able to get me taken care of, they had me resting easy that I was in good hands. They were able to squeeze me in and get me on my way same day with a full fix. Savannah communicated perfectly, laying out our plan for diagnosis and following up with a schedule for getting parts in and having them installed. She called me with updates throughout the process, just as I would've liked, without my havi

I bought my car from D’ella and have needed a couple of things done in the last year or so. I’ve worked with Damien every time and he’s just been wonderful to work with! Everything I needed was under warranty and we got things all squared away a couple of months after I got the car and I haven’t needed anything since. However, this past weekend my thermostat went and GMC makes it difficult to replace requiring a large amount of labor go into it. I called around locally as I live in Latham now and got some hefty quotes. So I emailed Damien. I explained I’m 9 months pregnant and going to the hospital Thursday night for induction and needed something done fast and wanted a quote. The initial quote I got was lower than the other shops close to me and he said he was going to squeeze me in and g

Very nice service department, needed recall airbag replacement. Work done neatly and finished at proposed time. Friendly and knowledgable personnel from check-in to pick-up.

It’s a wonderful place to get your service done. Respectful people and faster ever!!!!