DeNooyer Chevrolet Service

Both Dwane and the technician who worked on my truck were great!!! Both super nice and willing to go out of there way to help me and make my experience great!!! Very informative and Dwane went out of his way at the end to fix the bill to make everything right!!! Glad i had Both of them helping me that day!!!! Will definitely be returning!!

Scheduled appointment for 730 am. Engine light, oil change, tire rotation and tire pressure sensor replacement all scheduled. Requested for someone to look at known paint issue on front bumper. Codes for engine light were provided in advance. Discussed the service needs with customer service several days before appointment and again with advisor at drop off. Was told at drop off that nobody from body shop was present and that I would need to make separate appointment for that. Didn't hear anything from shop by 4 pm. Called for update. Was told the only thing they had time to do was change oil and rotate tires. Was charged for engine diagnosis. Went entire day without truck only to be told I would need to make another appointment. Was told a ride share would be offered to get me from shop

Much like most of the experiences Ive had with this location, it was an incredibly difficult situation. It took nearly a month and a half to get my car back due to a part being on back order. Communication was minimal at best except for the very end when they reached out, otherwise i had to initiate all contact through the repair. I have an interlock device in the vehicle which i know can be a bit of a nuisance for people working on the car due to the rolling tests for it. However, i was very clear in the beginning about it being in the car. Several days were wasted with minimal to no work getting done in the initial stages because the service staff was not experienced with the device. I would have been happy to assist if i was able, but noone requested it or even let me know that they wer

Hey 👋🏾 hey 👋🏾 hey 👋🏾 I had to head back to the dealer to fix a crisis and thankfully the team I worked with helped me get it resolved. Firstly I had issue with the tire sensor on my dashboard since the first week I got the car. The my Chevrolet app said nothing. So I took the car to Stewarts (they have free air by the way) and put air in it - hoping it would fix the sensor issue. The machine beeped, and I drove around in hopes that the light would go off. Still nothing. So I did contact them and they did agree to assist me. Unfortunately my work schedule is hectic. So I couldn’t get there. The day I was able to get off work early I headed there to figure out the tire sensor issue and get it resolved. As soon as I get to Sand Creek rd and Wolf Rd. The front driver wheel popped- the car fl

Brought the vehicle in due an engine oil leak. A date was set to begin repairs. A vehicle was provided while mine was off the road. A technician used a dye to determine the location of the leak. Mr. Anderson contacted with the result of the diagnostic test and rendered an estimate of repair. Mr. Anderson stayed in touch with the work progress. He then notified me of the job completion and cost. The final amount was, considerably, less than the original estimate. Certainly, I was pleased. Mr. Symonds is to be thanked for assigning Mr. Anderson to oversee this repair. Much appreciated, also, are Mr. Anderson’s efforts on my behalf. The DeNooryer Service Team, certainly came through for me. Bill Englander ‘16 Cruz.