DePaula Chevrolet Service

Top notch all the way. Great service, great communication, waiting area was comfortable , well equipped and generously supplied. I do wish they would actually use the nice status board that is prominently displayed in the waiting room. My vehicle was never shown, as it hasn't been for my last four visits. Seems odd not to use such a valuable tool after going to the expense of creating it, but it's a minor annoyance in the overall positive experience.

I bought my truck brand new from the depaula Chevrolet in 2019. I called and scheduled a certified service for it with the orange team oil, change lube, tire rotation, and multipoint inspection when I got the truck back. They told me the bill was $291 and some change. I will try to upload a picture of the invoice after while I was checking out. I called over to the Noyer Chevrolet on speakerphone when I was at the cashier‘s window they told me the same service for the same truck Was under $200. I paid the bill and used my GM points to help offset it then I called Davidson Chevrolet Downey, Connecticut. The same service was $159. Keep in mind the other two dealerships have no idea who I am and the truck is also a Dooley with a diesel so it does take 10 quarts of oil, knowing this informati

My experience was good. I was taken in on time, and also got a good recommendation on what type of service I actually needed for my vehicle. My wait time was also shorter than expected, which was a plus, and while I waited, I was able to enjoy the free wifi service, along with a cup of coffee and a snack. Obviously, I wish the cost wasn't so much, but overall, my experience was perfect for what I went in for. thank you

My fiance and I finally had the chance to purchase our second vehicle last Saturday. We chose a 2020 Chevy Blazer (non-certified pre-owned). The purchase process was fine and fairly painless to get done. This vehicle has 102K miles on it which we knew would need care at some point down the road. However, we left with the vehicle and by that night realized the temperature gauge on the dash was not working. We called Monday asap (due to Sunday closure) for assistance to our sales associate we worked with Saturday - no response. The following day, the check engine light popped on for the cooling temp code. We called again the same sales rep for guidance and left another voicemail, still no response or call back. We called the service department shortly after to get information, the soonest we

Great oil change. BUT my recurring check engine light with a message REDUCED ENGINE POWER is my main issue. I bought and paid for an extended warranty from DePaula when I purchased my 2022 Silverado. I brought the truck in the first time it happened while I was still under warranty. By the time I got to the dealership the light and message had gone away. I was told they could do nothing because the light was no longer on. The next time it came on I was out of warranty. Guess what, $3,000 will fix the problem. I voiced my disappointment with GM, DePaula service and the warranty department. Both GM and the service department refused any financial assistance while the DePaula warranty department didn’t even have the courtesy to call me back when they said they would. The light and issue have