Des Moines Custom Cycle

Brought in my 2012 CBR 250 — my old college bike. Never gave me trouble until it sat for a while and wouldn’t start. I’d already swapped the plugs, battery, and fuel myself, just needed a little help. Instead, I got charged $300 for Nicks hourly fee (proud to say: not a diagnostic fee) to take off the gas tank and tell me it was rusty (apparently “the worst he’s ever seen” — dramatic). Then he quoted me $1300 to fix that and a gas pump. That’s more than the bike’s worth, so I passed. When I picked it up, the rear turn signal was broken. Asked if it had fallen — Nick got weirdly defensive and said “Nice Try” it was already like that. It wasn’t. He also offered me $200 for the “broken bike”… so I’d basically would’ve have owed him $100 to get rid of it. Nice try. Left with more problems

The owner was extremely rude and all I wanted to know was how to install the battery into my moped. He wanted 140 bucks just to show me telling me I he charges 140 an hour. I just wanted some guidance and would have been more than happy to slip him 40$. Don't go here unless u want to pay double the price for any part. The battery online only costs 30 to 40 bucks.he wanted to charge me 135 bucks. Completely rude and didn't give a damn about being helpful. Money is all he wants and I will NEVER spend money there .....

Honest family owned business , took the time to explain what parts I needed and gave me a step by step game plan of how to fix . Nick gave me a cheaper quote than another shop here in town , and I appreciate them helping me even though I didn’t have an appointment. Highly recommend this place .

Nick is awesome.. anything you need done I'm sure he can figure out a solution for you. He got me in and out within 10 minutes. I will make this my first stop for all of my motorcycle needs, you should too! Thanks again for the great service!

Nick was awesome!! Brought my 2004 Yamaha 650 in for a once over to make sure everything was good, as I just recently bought it from FB Marketplace and wanted to make sure I didn’t miss anything. Nick found that my rear wheel was completely loose on every spoke, and gave me a call right away! He explained everything in amazing detail so I knew what I was paying for and understood how it all worked. He understood I was on a budget and helped make it affordable to ride safely!! Overall, my experience was amazing and I will definitely be coming back for all future bikes and maintenance!! Thanks again Nick!!