Des Moines Motor Inc.

Bought my truck here a few yrs ago and was happy with the truck and the deal I got for a discounted oil change for as long as I own the truck. They even gave me a neat little key ring card and larger card saying so. This was a major blessing until a few days ago when I called to set up the oil change and they said they were no longer honoring their promise. Their credibility flew out the window. Now I go to CarX down the street for everything.

I bought my vehicle here, along with a bumper to bumper extended warranty. After the 1st winter of driving my 06 chrysler 300, the climate control lights went out. I tried to go get them fixed, apparently that was something not covered under my BUMPER TO BUMPER WARRANTY. I tried to call the company that the warranty was issued under, but they would not talkt to me, only the shop who is working on my car. So I fixed it myself. by the summer time, my taillights went out. luckily that was under my warranty. My tail lights went out within the 1st hour of having them repaired at good old DSM motors. I came back, they said it was due to a crack in my tail light. they continued, advising that the crack allowed moisture into the tail light that caused rust, which ended up killing my tail lights.

We went here at about 10 am on a Friday, They were not busy at all so we had lots of attention. We looked at a few vehicles and decided on one in particular. After test driving it, we decided it was the one we wanted. The gentleman said, how much are we looking to put down. 1300.00 we started out with. He immediately says back, so were working with 1300 to 1500..!? Okay fine, we can do 1500. About 20 minutes later he comes back and says, there isn't anything we can do with 1500, can we go with 1800? I said wow, I don't know.. Then he says, "he's got one on the line that will work with us for 1800" I assume he meant his finance manager. We agreed after he said he guarantees he will get this done. He comes back and says alright guys now we just need about an hour to get this done.

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Nice place