Dial Chrysler Dodge Jeep Ram of Chicago

waste if time. Got a $56k Carfax instant offer for my car and was directed to go to South Chicago Dodge. I was contacted by the dealer and they quoted me $62-68K sight unseen for the car. Stopped by and the "buyer" Nick was not there. I told him I would stop by after work that day. Another guy came in (Ken I think) scanned the vin and checked the mileage and told me they would let me know. I followed up by text/call, and no one answers. If it's too good, it probably is.

I brought my car in on Friday, Nov 14 and was told the part I needed would arrive on either Nov 15 or Nov 18. I asked Juan to call me with an update either way. No call came. On Wednesday, Nov 19, I called for an update and was told the part still wasn’t in, that someone would pick it up, and that my car would be ready that evening. No follow-up. On Thursday, Nov 20, I called again and was told the car should be ready after a brake check. Because promised callbacks had never happened, I called back at 3 p.m. and got no return call. When I asked directly if the car would be ready that evening, I was not given a yes/no answer—only vague responses telling me to wait for his call. At 4:45 p.m., Juan finally called and said it was ready. Since I had been told not to come without his call, I

I towed my car here for service because I left the sunroof open barely so they had it for 3 days and couldn’t figure it out so i decided to try my remote starter and it started so I told them they didn’t have to work on it anymore and they left it like this and I’ve contacted my attorney further more they said it was water under my hood which was a lie because I had it checked somewhere else and it was nothing they just ruined my warranty being spiteful because they couldn’t charge me

I got a car from this dealership on 4/12 wanted to give it sometime just incase! but man Hector is the guy you want to ask and look for. From the moment I walked in, he wasn’t just trying to “sell me a car” he was focused on helping me find what actually made sense for me. No pressure, no gimmicks, no back-and-forth games. Just real conversation, transparency, and a whole lot of patience. He listened to what I needed, asked the right questions, and made the whole process smooth from test drive to signing papers. Even when I had a few doubts or second-guesses, Hector didn’t push! He gave me space to think and always circled back with helpful info, not sales tactics. That alone stood out to me. What really stuck with me, though, was how he treated me like a person, not just a sale. He foll

Lied about a special to get me to come in. Been talking with Nick about my application and he stated I was approved. I kept telling him that car places always give song and dance are you sure? He said yes to come on in and even read back my application told me that I was approved for $35,000 car. I come in for my appointment and all of a sudden Nick isn’t available and I have a new guy. The whole experience was just Sleezy. If you come here, be prepared for lies