Diamond Mazda Service

Below average dealership service. I bought a used '17 3500 from this dealership recently and noticed a popping from the differential the next day. Brought it in for service under the warranty and was told the problem was remedied. The same problem was evident as I was driving home from the dealer. I put in multiple calls to the service manager, Keri, and left a voicemail explaining the problem remained though the call was never returned. I finally brought the truck back last week and was told by the service manager it would be a month before they could look at my truck because Mazda only had a single tech qualified to deal with the issue. I suggested bringing the truck to Dodge which the service manager said she would need approval for. I said I would feel more comfortable with the truck

Not from the area, but had my vehicle serviced here. Staff were really friendly and helpful. My only suggestion would be, if there was some sign or something that let's you know that the service department is open. I had to open the door to find out.

Best experience here than at random car repair shops. Most will take advantage of women owned vehicles by breaking something. Not here. Good honest and caring mechanics regardless of your gender. Huge thumbs up!!!

They make a video of the work that the do so you can see the progress. It was cool. Customer service was absolutely amazing and very helpful. They replaced the passenger side airbag for me.

Scheduling is great, no long wait time to have work done, but totally over priced.