Diamond Towing

My car wouldn’t start when I got off of work. I called Diamond Towing and they arrived within 15 minutes. I live on base so I thought it would have been much longer. I highly recommend this company

I’m active-duty Navy and borrowed a friend’s car for the weekend, parking in front of my apartment complex. I had no idea the spot was reserved, and the next morning, the car was gone. After hours of searching, I found out Diamond Towing had taken it. The fee was $260, and since I’m not getting paid right now due to the government shutdown, I explained my situation and asked for help or even a small discount. The staff was completely unsympathetic, rude, and showed zero respect or compassion for someone serving in the military. Diamond Towing operates without basic decency or understanding. They may follow policy, but they clearly lack integrity and humanity. I would strongly advise avoiding this company

My son, who is active-duty Navy, borrowed a friend’s car for the weekend and parked it in front of his apartment at his complex. He was unaware that the area required assigned parking since he does not own a vehicle himself. The next morning, the car was gone, and after some time, he discovered it had been towed by Diamond Towing. When he went to retrieve the car, he explained that he is active military and currently not receiving pay due to the government shutdown. The total was $260, which he could not afford at the time. He respectfully asked if there was any possibility of assistance or a discount given the circumstances, but the staff showed no compassion or willingness to help. While I understand that businesses need to operate within their policies, a little empathy and understandin

Long story short: diamond towing was great with me and my daughters, they were very kind and went above and beyond to help us out when they really didn't need to. Everyone was very kind, understanding, and helpful. First business I've been to in years for my car where they treated me as a real person and not just a customer, or transaction, or a chance to make a profit. Will leave a detailed review below. Last week I was driving back to Norfolk, VA from MD with my two 2 year old daughters and our dog. When we were about 20 mins away from home, at around 3:15 am, we got a flat tire. Thankfully this happened right before the last exit to get on the HRBT on 64 East, so we pulled off to the shoulder. After calling many places that just lead to their voicemail, I was finally able to get someo

They did a great job towing an international for us... Truck had locked up brakes and was in a bad spot and was able to get us loaded up and delivered to it's destination promptly. Will be recommending them and using them again for any heavy duty towing needs!