Direct Auto

These guys are great helped me get my Mercedes to a shop and fix it back to normal if not better. I didn't have t put any money out of pocket and they helped me with a upgraded rental car. No complaints here just don't leave your car there for days and read and ask questions prior to signing your car to any tow company. Thanks guy

Although my insurance totalled out my car, these guys were super nice and professional when towing and dealing with my truck back in June. I got so lucky that one of their tow truck drivers happened to see my accident, he stopped right away to help! I was moving 3+ hours away and in the hospital the day after the accident, and they were very cooperative and patient with arranging with my family to get my things. Would definitely recommend to anyone in the Philadelphia area.

After waiting 2 hours for Statewide Road Service to then call and only tell me maybe another 45 minutes, I called my insurance company to cancel the tow and to request a new tow. Direct Auto Towing was contacted and man was this company on point. Not only did they arrive faster than I was told, the tow driver called me. I was not expecting the driver to arrive so fast. When I asked him, he said "I take my job seriously and don't want to waste your time or mine. Other drivers take there good old time and milk the clock. Not me." The bright red tow truck looked brand new both inside and out. No pot belly or scruffy beard with oil soaked clothes, he was clean cut and looked professional. He towed my car over to Helix and I would call them directly for a tow anytime.

Yeah so don’t come to this shop. Got into an accident and the cops send this tow/auto company. At first, very friendly and professional. He said he could work to get save me as much money as possible but he couldn’t guarantee anything. Me being a person who like second opinions, called another shop recommended to me by a friend. They had a better bang for my buck so I wanted to have my car transferred. At first the tow and storage was free because he thought I was going to let him fix my car. Now he’s saying he is owed money yet when my insurance tries to call to rectify, he doesn’t answer, so he is HOLDING MY CAR AGAINST MY WILL. DoNOT come here. They are manipulative, conniving, and money hungry.

SCAM Worst place to use after an accident. Held my car hostage for a month to collect towing fees from insurance. Then sent the car to his buddies shop. Took 4 months to get car repaired. Went to get car inspected after and my frame was bent. Motor pressed against the subframe. Anyone who actually puts a car on the lift.