Discount Tire

Shoutout to Bryce for helping me out—he was super attentive, approachable, and easy to talk to. He made sure everything was clearly explained, which I really appreciated. I had flat tires and they were able to get everything fixed within an hour. Big thanks as well to Jason who worked on my car. I honestly wish I could’ve tipped them, but I didn’t have cash and didn’t even have to pay anything for the repair. Great service all around!

Just had my tires done. First I stopped by and was promptly helped. I chose to purchase my tires and return on a set appointment. Today Frank and Jason were fantastic. In and out in less than an hour. I could not of asked for a nicer staff. They were so informative and not pushy with up sales. I will be back! Highly recommend

I am impressed with their customer service. All sales people were very knowledgeable and patient with me about my tire purchase. I also got a very good price on a set of Cooper ATP, because they price matched a competitor. A few months after my purchase I got a free tire rotation. They ended up switching out a lug nut because it was on the verge of stripping out. So the technicians are also looking out for the customer. Thank you Discount Tire Johnson City!

Overall, service was not bad. Very attentive and very educated on topics. But when asked about the spare, I was informed that it would fit under my vehicle as the location where a spare is stored . As I was leaving, I realized that they did not attach the spare that I had just bought, they had placed it in the trunk without informing me. Secondly, the spare tired did not in fact fit under my car in they needed area.

I had a tire blowout and went to Discount Tire for a replacement. The staff member who helped me, Rylan, was knowledgeable, thorough, and kind. He made sure that I knew all of my options and he knew my situation before finding the right tires. The bay workers who did the work were able to get the work done sooner than the estimated time and did a fantastic job. Honestly, with the level of customer service I experienced, I don't see myself getting tires from anywhere else.