Discount Tire

I have been a Discount Tire customer since 1993, I have had over 100 cars serviced at Discount Tire. Currently I have nine vehicles. JOSH, the manager at the Chandler store on Chandler Boulevard is simply exceptional. He is smart, friendly, and extremely available. It’s very obvious that he inspires Excellence in his team. I am detail oriented, some might even say picky and they live up to my expectations. They are the only place I buy tires and wheels and I have a lot of choices, but the decision is very easy, They are well priced, they are very knowledgeable, they execute with skill, and if there’s ever an issue, they’re always willing to make it right.

The staff was very helpful and very nice and changed my tires. I put all four brand new tires, but I did tell them that I’m driving alone with children and I know nothing about cars. I had another 200 miles to go to page Arizona and another 300 further to go to Utah so that’s why I spent $1000 and changed all the tires I got a low tire pressure alert and because I couldn’t see a flat I assumed that is from the cold temperatures in higher elevations cause I passed through Flagstaff. In the morning, the tire was super flat and now I find out that all it was was that they did not tighten the stem of the tire which caused air to leak very gently and because I drove on that tire now it’s unusable. I think the facilities is great. They were extremely helpful and when I called them to inform of t

I have four vehicles and they only go to Discount Tire - specifically this location. I've purchased at least 3 sets of tires over the past 4 years and always purchased the road hazard warranty. I even would replace as recommended by my sales rep. We've been hit with some serious issues that have exhausted savings. I picked up a nail, my new guy at discount couldn't be more excited that he couldn't patch it (it was way to close to the side wall). My truck literally has 11,000 miles on it so we're not ready to throw $1500 at it for new tires. Just had to replace the one OEM tire. $375.00!! "Sir, have you heard of our road hazard warranty?" YES, I ONLY TAKE MY VEHICLES TO THIS LOCATION AND I'M A LOYAL CUSTOMER FOR THE 12th TIME. Then proceeded to try to sell me the warranty for the

I have been a loyal Discount Tire customer for more than 25 years, but this incident has completely changed my perspective on your company and makes me question using your services for future needs. The experience on September 6, 2025, highlights a breakdown in communication and process across multiple employees, as well as a lack of quality control in the work performed. As a paying customer, I should not have to repeat the same request multiple times, nor should I leave with unfinished or sloppy service. I urge Discount Tire to review and strengthen its communication process and service standards to ensure customers’ needs are consistently documented and met. My hope is that you will take this feedback seriously so that the next customer does not go through what I did.

Absolutely fantastic!! Took less than 45 minutes for them to repair and patch one of my tires that had a screw. They checked out my windshield wipers, lug nuts, and tread them explained what to look for on them in order to determine replacement and times to replace them (I don't know much about cars lol). Highly recommend visiting them if you need an emergency repair