Doc's Auto Services
Rantoul, IL · Auto repair shop
- Address
- Doc's Auto Services, 329 N Century Blvd, Rantoul, IL 61866
- Phone
- (217) 892-4688
- Status
- Closed · Opens 8 AM Mon
Doc's Auto Services is an auto shop located in Rantoul, IL. It is one of 34 auto shops listed in Rantoul. Its 4.0-star rating is slightly below the Rantoul city average of 4.5 stars. It ranks #9 of 34 auto shops in Rantoul.
Hours
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
Customer Reviews
Very bad service , lady at the front desk is rude . Took my car there to get it fixed, took about 2 months to get it and paid 2800 for my car not to even be fixed . Added lies on my receipt claiming they did a job but when I had it diagnosed it still had the same problem. Don’t go here unless you want to get scammed. Terrible business. I can see this business shutting in the future 🤦🏾♂️
Got a diagnosis, said I needed a $1200 repair. Picked it up without getting work done, ran worse than when I dropped it off, couldn't drive it long distance. Took the car elsewhere and turns out I needed a hose on my radiator replaced... less than $300. Make of that what you will.
Had my car for over a week. Have had to return for the same issues after spending a lot of money! my car is worse than ever! And have to spend more to get issues resolved at a different shop which easily should have been fixed the first time! First time at this shop lesson learned! Will never go back!
I’ve been to this location several times and I thought it wasn’t a problem. My car was misdiagnosed as transmission issues. I don’t feel the facility was honest about the repairs attempted on the car and I’ve paid for things that they didn’t even need to fix. The shop did not take ownership of their mistakes and they put it off on me. Although I’ve been here several times, I no longer trust them and will not be back because of the customer service, good customer service and taking responsibility for your mistakes goes a long way.
I brought my SUV in there today for a part to be installed in it. Doc's Auto got my parts installed within a few hours. Brad was very knowledgeable, took the time to explain everything to me, and let me know all things I can do in the future to improve my SUVs performance. Doc's Auto is a family-owned business and I highly recommend them for your auto repairs.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.