Doctor Auto

Do not come here. Under new management & they don’t prioritize customer service anymore. They cancelled my appointment that I waited for, for 3 days & didn’t tell me anything until I got to my appointment. They just looked at me and said oh welll I guess you’re out of luck. Didn’t offer me any solutions other than to take up more of my time. This place used to be top of the line. Now it’s ran by a bunch of bozos.

Ed, the manager, and the mechanic who worked on my Durango, are it! Doctor Auto is full on customer-based and they clearly want to make sure you tell everyone about them and come back. I am so grateful for them. I felt heard and understood, and as a woman, that means a lot, especially at an auto repair shop. Ed did not try and take advantage or rip me off, he did not rush me off the phone, he was thorough and explained everything and also quoted price (which was affordable) even before I had my vehicle towed there. I highly recommend them. Please check them out!

For someone who does not know much about vehicle repairs, the task to find the right shop that isn't going to screw you over can be overwhelmingly daunting. I am extremely blessed to have come across Ed and his team at Doctor Auto. The scheduling to be seen at a moments notice has been superb. Ed treats everyone like family and YES the hit on the pocket surprises me everytime that it always prompts me to say to Ed, are you sure thats the cost? Seriously? I always leave there feeling like I didn't pay them enough for what was done. I have an 11 year old Dodge Ram that I've been taking to Ted Weins (under new mgmt) faithfully prior to moving over to Doctor Auto. Because its my main form of transportation, I try to get the best in parts and services for it. Everything that I have had done at

Referred by family. Have service here for many years. Greeted by Ed. Bought used car. Requests a courtesy check. Initially mentioned adding coolant often. Ed called gave issues with pictures that provide proof of problems. Ok to fixed issues. Promised as delivered even when store was close. His mechanics and Ed stayed late. Did a test drive to Cali and back. We are so please with it's performance for a 2002 Acura. Great great customer and mechanic skills. Plus he provided a military discount to us bringing cost down. Thank you so much Ed for your professional expertise in explanation.

Excellent service! Ed and his team did a great job! I really appreciate the pictures and videos of the issues with my car. I definitely noticed the difference when I drove home. I would highly recommend your service to friends, family, and strangers. Thanks again! Michelle King, Centennial Hills, Las Vegas, NV.