Dodge Chrysler Jeep Ram FIAT of Winter Haven

My daughter and I wanted to purchase two vehicles (One for my daughter and one for me). We went to the dealership (Winter Haven) and we were met by Victor (Sales Associate) first and then Kyle (Sales Manager). Victor and Kyle were very pleasant, friendly, understanding, helpful, and patient with my daughter and I. They were able to assist myself and my daughter in purchasing two new vehicles. We are so happy with the purchases and we love our vehicles. I would definitely recommend the dealership and Victor and Kyle.

Thank you to the team at the Jeep event for such a great experience! I was excited to attend, and winning a prize was definitely the highlight of the day. Everyone was friendly, welcoming, and professional. I truly appreciate the effort you put into making it such an enjoyable event!

0 stars would’ve sufficed. Took our vehicle to this dealership TWICE. First time my husband dealt with Vicky. Took the vehicle in for steering issues (specifically stated the known issue which was the gear box because steering was extremely loose husband was formerly ASE certified tech over 20+ yrs) which obviously never got inspected because they would’ve known NOT to do an alignment. They did rear end work and instead stated whatever they did to the rear end was the cause and the truck was in very bad need of an alignment. I am who picked up the vehicle being that my husband was away for work and was charged for an alignment that should’ve never been done on the vehicle in the first place due to having a bad gear box (WHICH IT WAS ORIGINALLY BROUGHT IN FOR BUT MECHANIC STATED NOTHING WAS

We cannot thank Heart for Winter Haven enough for connecting us with Alex Mahalak. From start to finish, Alex provided extraordinary attention that completely elevated our customer experience with FIAT and DODGE. It is rare to find someone so dedicated to enhancing their customer’s experience so… I guess we’ve found a gem. We are more than happy to refer anyone looking for new transportation to Alex and the team. Thank you all for going above and beyond to ensure our family rides comfortably and safely!

Fantastic customer service, super friendly staff. We got an amazing deal on our Nissan, beautifully detailed before pick-up, clear, concise communication was greatly appreciated. Would highly recommend this location.