Dodge Ram Tucson Service Department

I had an outstanding experience with Daniel and the service team at Larry H. Miller Dodge Ram Tucson. I purchased my 2020 Ford Explorer ST from Larry H. Miller Volkswagen Tucson at 68k miles. At 74k miles the transmission failed, and the team stepped up and replaced it at no cost to me, without even going through my extended warranty. That level of service already impressed me. Later, around 84,700 miles, my #6 cylinder ring failed and the engine began knocking badly. My vehicle was towed from Sierra Vista to Tucson Volkswagen, and since they didn’t have the equipment to remove the engine, it was transferred to Larry H. Miller Dodge Ram in Tucson. That’s where Daniel took over. Daniel was incredible throughout the entire process. He was transparent, communicative, and walked me through

I recently purchased a 2018 challenger SRT Hellcat and needed to get my 1st oil change. I was concerned with taking my car in to just any place. I made my appointment with Larry H. Miller Dodge and was greeted by Joel in the service department . Joel was very professional, knowledgeable about my car and put my mind at ease. He explained the 3 oil change package they offer and went over the details of the service. I highly recommend using Larry H. Miller Dodge for service. I want to thank Joel and the service team for the fast and courteous service!

My mom brought my vehicle in for an oil change since I’m deployed out of state and was treated like a queen!!! She was so greatful for the hospitality services, Joel Ingals provided her. He gave her the upmost respect and was very hospitable at his job. Thank you Joel. My mother was very thankful for treating her so kindly. Also the Uber services are a great perk for the long wait sometimes. Thank you. I’ve never been disappointed.

Took my Durango in for an oil change and winter inspection. Of course you dont walk out with just the oil change and inspection. There is always a list of things that need to be done. This time around it was things that needed to get done like that day! I had to leave my durango over night. The service manager Sam hooked me up with coupons to save me some money! I was super grateful for that. Knocked off 100 maybe a little more off the total! They set me up with a Uber to pick up my car the next day. That was super nice of them. I live far! I was real happy with the customer service and the service manager being so kind. No one likes paying more then they have too, but it was a great visit and I was taken care of 😊

Great experience. Waited for 15 minutes for initial intake. Daniel showed up and was very professional and courteous. Got my vehicle into the shop immediately, kept me informed, made sure. Made sure I got the recommendations for repairs and accepted them. Throughout the process was very informative and assuring about the process. During final process and payment received a 20% discount just for the waiting incident. Daniel thanked me for alkwing him to be a part of my process which I thought was very humbling and professional. Left dealership/ service shop with a good feeling.