Doggett Freightliner

I had an outstanding experience with the Service Department at Doggett Freightliner of Springdale. From the moment I walked in, the team was professional, knowledgeable, and genuinely focused on getting my truck back on the road as quickly as possible. The service advisors took the time to clearly explain what needed to be done, kept me updated throughout the entire process, and were upfront about timing and costs. There were no surprises — just honest, dependable service. The technicians did top-quality work, and it’s clear they take pride in what they do. Downtime is money in this business, and this team understands that. They worked efficiently without cutting corners and made sure everything was handled right the first time. It’s hard to find a service department you can truly trust, b

Doggett Freightliner In Springdale , AR Has been taking care of my truck for almost 4 years. They have some really good mechanics working in the shop. I don’t have many problems with it, but whenever I do, they are quick to find out what the issue is and quick to fix it. They never overcharge me. They are fair and reasonable with their rates. The shop manager, Richard Olive is very knowledgeable about trucks ( I have a Cascadia with a Detroit DD13 ) . He has always been helpful and answers any questions I have.. When I bought this truck almost 4 years ago, I was new at being an owner operator, I bought the truck used , it was 3 years old at the time. And due to hard running, I ran out of warranty a long time ago. Due to Doggett Freightliner and Richard Olive, his direction and his mecha

Best experience I've had at a dealer. Molly and Richard at the service desk were very professional and willing to help. Noel in warranty got all my repairs covered under warranty, which was awesome. Chad the mechanic was very helpful with all my questions. He did a absolute great job on the diagnosis and repairs. Gonna be my shop for future repairs.

Excellent service at Freightliner Service. Our truck broke down, and the team helped us quickly and professionally. I am an owner-operator and have been to many Freightliner Service locations in different states. I can honestly say this is the best one I’ve ever visited. Great customer service from start to finish. Special thanks to Molly at the front desk and Richard, the manager, for clearly explaining the issues and the repair process. Also, big thanks to the warranty department the parts were covered under warranty, which we really appreciated. The repair was done with high quality, and we’ve had no problems since.

Richard was very helpful throughout the process and the mechanic Jeff worked quickly and efficiently, great communication from all employees I dealt with. Would recommend!