Dorman's Auto Center, Inc.

We will be forever grateful for the kind & capable team at Dorman’s. We broke down at the end of a family trip (still a few states away from home) and got towed here by AAA. The team worked with their community of parts providers to get us an alternator within an hour and got us back on the road same day. Rick and team went above and beyond and I’d recommend this shop to anyone! Lastly, a great clean bathroom and family waiting room which was really clutch with two young kids!

I’ve been bringing my car to Dorman’s for regular maintenance for a while now, and they’ve been great; they know what they’re doing, they work fast, and their prices are very fair. My parents have also brought their car here and had the same great experience. Most recently, my car was in an accident and needed a lot of work (new door, new wheel, and other fixes). John was incredible from start to finish. He explained everything that needed to be done in a way that was easy to understand, advocated for me with my insurance company, and got me into a rental car immediately. He stayed in communication throughout the whole process, and the work was done much faster than I expected. When I picked up my car, it honestly looked brand new. The quality of the repair, the care, and the attention t

Every single time we have needed to take a vehicle to Dorman's Auto, whether it be for an inspection, maintenance, recall or repair, we have received top-notch service and care across the board. Everyone from the office staff to the technicians are courteous, knowledgeable and offer personalized customer service. I really trust that when it comes to our family vehicles, we are in good hands at Dorman's. As a busy mom, I appreciate that they always get us scheduled in right away whenever I call (ie: inspection expires this week!) and get our vehicles serviced quickly so that we are right back in our cars ASAP. I appreciate having a reliable and affordable auto service shop I can count on year after year. Thanks Dorman's, you guys rock!

My 2023 Cadillac Escalade was side swiped in downtown Pawtucket and I was referred to this company by a co worker. I’m very satisfied with the work they did to fix my car it looks better now than it did when I bought it. Can’t even notice it was in an accident. I’ve had my cars fixed at a local shop near my house in Mass and this was a much better experience all around and the quality of repair is night and day. Thanks Tony for all the help I’ll definitely be recommending you guys in the future

I had an amazing experience with Dormans! My husband and I have gone to Dormans in the past for regular maintenance on our cars. After getting into my first accident I was worried about my car being totaled or being taken advantage of. Dormans made sure my car was taken care of and made sure to fix my car better than I expected it to be! I was very impressed with their customer service and their level of commitment they had to making sure my car came back to me better than before. John was very kind, made sure I understood what was going on, and went above and beyond. Extremely happy with their service!