Doug's Towing and Recovery

My truck suddenly started misfiring while I was driving, and it really scared me. It caused the entire truck to shake and then the engine light was flashing. I knew I couldn't keep driving it, so I pulled over into the nearest neighborhood. I called my boss, and he reached out to Doug’s to get it handled. I honestly wasn’t expecting anything more than a standard tow—get the truck, take it where it needs to go, and move on. But the service I received was far beyond that. The woman who called me for the location and details (I believe her name was Katie) was incredibly kind and easy to talk to. Then, when the driver, David, arrived, he asked what was going on with the truck and was getting ready to load it up. While waiting in someone's yard nearby, I realized I needed to grab a few things

I've got nothing but good things to say about Doug's. My truck broke down on me heading home and I was stuck in a bad spot on the highway. Called and spoke with dispatcher and she was great, asked all the details, very friendly and got someone heading my way. The driver that showed up was there quick and got me out of jam, he was professional and very courteous was able to help diagnose the issue and got my vehicle to their shop. From there Joe at the shop has been awesome to deal with, he talked me through what all was wrong and what all it needed to get back on the road, he got my vehicle in and fixed very quick all while working on many others. He done awesome work on the truck and its driving way smoother now than before.The pricing was more than Fair and way less than what I was expe

Literal 5 star service. Truck started to overheat on the Bluegrass parkway because a water pump failed. Within 20min of calling the dispatcher the tow truck was there and they got me in and going again in 2hrs. Good people.

We had a tire explosion on our boat trailer today. We were on I-65 North just north of Elizabethtown. Not a good spot to ve along the side of the expressway with cars flying by!! DOUGS TOWING came to our rescue! The nice man arrived within 30 minutes and had all the equipment he needed. He changed our tire to our spare after he had to saw off the lock!! We were back on the road in 45 min. I hope we aren't in this situation again, however WE WILL USE DOUG'S TOWING again. THANK YOU for not having us wait 2 or more hours like AAA does.

Kim & Bryson helped me get towed out of an icy parking lot at midnight. Bryson showed-up about 20-30 minutes after I contacted them. Couldn’t have hoped for better serice. Thank you very much!