Doug's Transport

Very quick response. Driver was great. Extremely courteous, funny.😁 Made the situation of my breakdown much easier to deal with. I wish I could remember his name, but I would like to thank him. If the rest of their employees mirror him, I would conclude that this company is exceptional.

I had an excellent experience with Doug’s towing. My insurance agent had first called another company. All I got was delay after delay. The insurance company switched to Doug’s and I got an immediate response. The driver was in constant contact with me and got to me quickly. He was very courteous and helpful.

I needed a winch out last night after being stuck in a driveway so my roadside assistance contacted Doug's. I ended up having a neighbor help today, but Doug's was excellent about responding and even checked in first thing the next morning after I had to leave my vehicle overnight to deal with a family matter. Before my neighbor came to help they had me on their list and were ready to pull me out. While I didn't use them for this issue I would absolutely call them in the future as their customer service was excellent.

My car wouldn't start when I got done with my appointment (@7 pm on a dark cold night in February). I called AAA; usually it's at least an hour before a truck comes. But Doug's Transport called about twenty minutes later (even before AAA confirmed what towing company was being sent out!), and ten minutes later the truck was pulling up. The man was polite and efficient. He quickly decided to jump the battery before trying other options. My car started right away. The man advised me to keep it running for awhile, and to promptly get the battery checked. I couldn't have asked for a better experience.

Very helpful getting us out of the mud. Very prompt and courteous. He made sure we could get the truck moving before he left.