Drive Towing

They towed me when I 1st moved here almost 3 times during the holidays. The 3rd time, I was set up & blocked in while a neighbor called them & had them come to tow me. I'm a single mom of 3 &. Disabled. So I parked in the handy cap spot to carry a Christmas tree in from my u haul pickup truck. Literally was less than 3 mins & then got back into the truck to find that the neighbor had parked her truck in front of mine blocking me in. So I sat there waiting (mind you she had 3 vehicles & this complex only allows you to have 2 max) she took the spots everyday in front of my building yet she didn't live there. She called your tow company, your tow company came & of course could not tow due to me being in the vehicle so she had no choice but to move so I could leave. She was not disabled by the

1. This company should be ashamed of itself. While towing can be a vital service, the owner of this business has decided to make PREDATORY TOWING their bread and butter. They have deals with several lower-income apartment complexes in the area and they scour the lots every night in order tow people with no money for any reason at all *just* this side of the law. The minute my registration expired, before I had a chance to put the printed temporary registration on my rear window, I wake up to a missing car and a $175 impound fee. These people are bottom feeders complicit in a system that punishes the poor. What’s ironic is that their employees make $10 an hour (as they explained to me) and are likely the very people that Drive Towing screws. Despicable. 2. We waited 45 minutes for our car

This company assisted me when my truck was broken down. I suffered technical difficulties and when I requested a tow for my truck they scheduled a pickup time that was within reason ( 40 minutes) . When the driver and tow truck arrived the driver inquired about my vehicle's issue. After explaining to him that the belt snapped he offered to tow it to a local mechanic that was familiar with the repair needed. The mechanic performed the fix within one day and they charged a fair amount. All in all this company's support was timely, helpful and got me and my truck back on the road without any issues. I highly recommend them to anybody that's in need, they're friendly, courteous and knowledgeable.

When I needed my car towed to a local garage for repairs these guys did a great job! They showed up just when they said they would, and charged me a very fair price. I saw they got some bad reviews on Google, but reading them you see those are from people who didn't expect to get towed (for illegal parking or whatever), while the good reviews were from people like me who actually needed towing services!

Person responding to the phone was rude and told me directly he does not give a S_ _T about my issue and hung up on me twice. My rating is a negative 5. My mother (she is 77 1/2) had her car towed from our visitor's parking with a valid guest registration permit number because driver confused PA (the state) with part of the license. See receipt and guest parking permit. Guess we now will need to paste guest parking registrations on the windshields as defense against inept towing companies. I am recommending our HOA cancel their contract and engage another service provider who is a) polite and service oriented and b) who will make things right when an error has been committed.