DT Swiss Inc.

Needed to get my DT Swiss 232 fork and rear shock serviced. They were awesome with communication and turn around time.

I'm so impressed with DT Swiss. I had a new bike and my rim warped and they said it was not a warranted issue, but built me a totally free replacement wheel just the same. This saved me ~$1500. They paid for everything including the shipping. What a top notch company. They treat their customers right. Not many companies would do this given it was an outside of warranty issue. Thank you DT Swiss team!

Wow, DT Swiss' customer service and support is top notch! I never write reviews but felt compelled to after having called with some pretty obscure technical questions on a pair of wheels that I received with my bike build. Thanks to Zack who answered the phone and all of my questions. With killer support like this, my next set of wheels will definitely be another set of DT Swiss!

Wow. I've had 3 different experiences with DT Swiss Tech support out of Grand Junction and they have been amazing every single time. First I needed a spoke kit for a Tricon mountain bike wheel that is no longer made and they sent it no problem, and no charge. Then I needed a spoke kit for my Tricon road wheel (again no longer sold) and they sold it to me at a price which had to be "at cost" (my LBS was "shocked" by the price). Then, when my LBS (and they are one of the best at repairing and building wheels in the Mountain West / PNW) said it would take them 6-8 hours to rebuild my wheel, I had them send my wheel and the spoke kit to DT Swiss in Grand Junction (who said they'd rebuild it for $95). DT turned it around in what seemed like 2-3 days and had it back to me right away. You can c

DT Swiss worked with my LBS here in Grand Junction (Ruby Canyon Cycles) to have my entire wheel replaced under warranty in under 2.5 hours.